Passenger transport companies face a unique set of challenges because they are so customer-focused. Providing passengers with accurate ETAs, enforcing safe driving behaviour and maintaining a road-safe fleet are just a handful of the key issues they face on a daily basis.
Many of the challenges facing passenger transport companies can be mitigated by using a tracking device for vehicles. Yes, a tracking device for vehicles show the real-time location of a company’s vehicles in real-time, but they can be utilised in many more ways than that.
Below are just five key ways that passenger transport companies can benefit by installing a tracking device for vehicles.
1. Reduce Mileage
In addition to tracking the real-time location of their vehicles, passenger transport companies can utilise a tracking device for vehicles to record routes. Each vehicle’s logged route(s) can be evaluated retrospectively, and fleet managers can make necessary changes to reduce mileage and drive times.
By reducing a fleet’s total mileage, fleet managers can help lower a business’s bottom line and improve the passenger experience.
Read more: Vehicle Tracking Solutions for Route Optimisation
2. Correct Bad Driving Behaviour with a Tracking Device for Vehicles
Many vehicle tracking devices log speeding, harsh braking and other bad driving behaviours. With this data, fleet managers can better educate drivers to prevent unsafe driving practices in the future. This benefits both drivers and passengers, as the safety of everyone in the vehicle is of the utmost importance.
3. Plan Routine Maintenance
Following a routine maintenance schedule is key to keeping passenger vehicles operational and road-safe at all times. Unexpected breakdowns could not only disrupt business and irritate passengers, but it could also put both drivers and passengers at risk.
A tracking device for vehicles, like Fleet Geo, tracks the mileage and routes of each vehicle. With this data, fleet managers can schedule routine checks and follow a maintenance strategy more easily.
Read more: Fleet Maintenance and Fleet Planning with Vehicle Tracking
4. Comply by Driving Laws
Drivers are required to take rests each shift after a set amount of time. These rests ensure that drivers are alert at all times when behind the wheel, which is for the safety of everyone on the vehicle.
When using a tracking device for vehicles, fleet managers can check that drivers are taking enough rests throughout their shifts. This is simple to do as the number of driving hours, mileage and real-time location of each passenger vehicle will be recorded by the fleet tracking system.
Read More: Why Are Driver Rests Important?
5. Provide Accurate ETAs
Because passenger transport companies are customer-focused, it’s important that they be able to inform passengers of schedule changes and delays. If a bus is late getting to the gate, the fleet manager simply has to check its real-time location using the GPS tracking device to determine its estimated time of arrival.
Keeping passengers informed is an easy way to boost customer service and build trust with passengers.
The Best Tracking Device for Vehicles
Due to the customer-facing nature of their business, passenger transport vehicles face numerous challenges that are unique to their industry. By installing live GPS tracking devices in their vehicles, they can provide passengers with more accurate ETAs, correct bad driving behaviour before it becomes a problem and so much more.
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