Get More Out of Your GPS Tracking Software

You have invested in a GPS tracking solution for your fleet but how do you know if it is working for you? Read these 5 tips to make sure you are getting the most out of your fleet tracking software.
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A fleet management system provides fleet managers an easy-to-use tool for improving the efficiency and productivity of company vehicles. By implimenting a GPS tracking software, fleet managers get access to real-time vehicle tracking and insightful route history. It also offers reduces fuelling costs, vehicle misuse and enhances road safety.

Here are ways to get the most benefits out of GPS tracking tools:

Make Sure Your Provider Offers Quality Customer Service

calling customer service for gps tracking software

To get the best use out of your GPS tracking tool, it is important to have a relationship with your fleet management tool provider. A fleet management software not only provides real-time location of company vehicles; it offers actionable data that guides short and long-term corporate decisions. This makes it vital to choose your provider carefully.

The ideal fleet management software provider will offer intuitive tools that help you optimise operations and reduce business costs. Their customer service will be stellar and reliable. Identify the functionalities important to your fleet operations and select a provider that can deliver those capabilities reliably.

Read Customer Testimonials

Social proof is important when investing in a GPS tracking software. Honest user reviews can help you determine whether the functionalities a provider promised work as advertised.

Testimonials also provide more insights about how a company treats its customers. You can even contact current users for feedback and request for live demonstrations for a hands-on experience of the software. That way, you are better positioned to decide whether the provider’s software and customer support will meet your company’s expectations.

See what our customers have to say about saving time, money and hassle with Vimcar.

Assign a Fleet Manager

If you are considering getting a GPS tracking software or already have one, having a dedicated Fleet Manager can help maximise the full capabilities of your investment. For many companies, a fleet manager is not a full-time employee, but a role a manager has to take on besides all their other tasks. But having someone “fluent” in fleet management tasks and responsibilities is very important.

Read more: What is Fleet Management?

A dedicated fleet manager will serve as the first point of contact between your company and the provider. This person will also help identify the needs required for your fleet operations, allowing the provider to serve you better.

Vimcar offers many resources to fleet managers to better understand their new role. Additionally, our customer service is accessible and fully knowledgeable in our product. As your priorities and objectives grow, Vimcar Support will work with the fleet manager to ensure our GPS tracking software improves and grows with you.

Improve Training on Use of Fleet Management Software

Users of fleet management software are often dazzled by the plethora of advanced features bundled into the tools. Unfortunately, you won’t get the most use from a GPS tracking software if you don’t understand how the technical features apply to everyday fleet operations.

It is essential for your fleet manager to understand how to use the features. Vimcar provides a comprehensive training package that will educate fleet managers on how to utilise the full capabilities of our tool.

Read more: Fleet Management Consultants: Is It Worth Outsourcing?

Pay Only for What You Use

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Most fleet management software come with a slew of features that many businesses won’t use. Unfortunately, most businesses pay for extra capabilities they don’t need. Even worse, the person operating the software may lack the technical expertise to use them.

At Vimcar, we believe simplicity is key to getting the most out of our products. Rather than buy the entire package, you can choose only the features essential for your fleet operations. That way you can cut cost and learn how to use the features that directly benefit your business.

Conclusion

A good GPS fleet tracking software is simple, user-friendly and focuses on features vital to your business. The provider will also offer quality customer support. But to get the best out of your GPS tracking product, it is important to choose a reliable provider that will build a long-term relationship with your business.

Have a dedicated fleet manager who will master the technical and practical aspects of the software. And buy only the features that directly contribute to your company’s short- and long-term goals and objectives. Vimcar’s fleet management software offers industry-leading fleet management solutions, exceptional customer service, and customised options designed to cater to your fleet’s unique priorities.


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